Privacy Policy

Information We Collect

When you submit our estimate request form, we collect the information you provide, which may include your name, phone number, email address, service location, ZIP code, and a description of your project. This information is stored securely in our database (hosted by Supabase) and used to manage your lead and project through our internal customer relationship system.

How We Use Your Information

• To respond to your estimate request and schedule a visit
• To communicate with you about your project via phone, email, or text message
• To manage billing, scheduling, and project records internally

We send email notifications through Resend and may send SMS text notifications through Twilio. We do not use third-party advertising or analytics tracking on this website.

Payment Information

We currently accept cash, check, and ACH bank transfer. We are in the process of adding online card and ACH payments through Stripe, Inc. Once available, any payment card or bank account details you submit online are sent directly to and processed by Stripe under its own Privacy Policy. Build ThirtyOne does not receive or store full card numbers or bank account numbers.

Cookies

Our staff admin dashboard uses authentication cookies (via Supabase Auth) solely to keep authorized staff signed in. These cookies are not used for advertising or tracking, and they are not set for visitors browsing the public site.

How We Share Information

We do not sell your personal information. We share information only with the service providers that help us operate our business — including Supabase (database and file storage), Resend (email delivery), Twilio (SMS delivery), and, once enabled, Stripe (payment processing) — and only to the extent needed for them to provide those services, or as required by law.

Data Security

We use reasonable administrative and technical safeguards, including access-controlled database policies, to protect the information you share with us.

Your Choices

You may contact us at any time to ask what information we have about you, to request corrections, or to request deletion of your information, subject to our legal and recordkeeping obligations.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page.

Contact Us

Build ThirtyOne
115 Moss Dr, Castle Hills, TX 78213
(210) 393-7217
buildthirtyone@gmail.com